Phony tokens and a rising number of fake Metropasses cost the TTC
close to $2 million last year, as counterfeiters figured out how to
bypass high-tech security features.
Fraud was halted initially
when tokens were changed to a bimetal design in 2006 and when the TTC
added holograms to the Metropass three years later. But the number of
fakes has since shot up, and counterfeit passes appear to be on the
rise, according to numbers released through a freedom of information
request and interviews.
“Once we make a significant change . . .
the number of counterfeit incidents tends to drop for a while, until
the producers get better at counterfeiting them,” said Fergie Reynolds,
deputy chief of the traffic enforcement unit.We've got a plastic card to suit you.
His
frontline officers sometimes catch people unwilling to swipe passes
through turnstiles, since the magnetic stripes on the knockoffs don’t
work. Reynolds said his officers arrested 68 people last year over fake
fares.
Counterfeiting has evolved over the years, since people
began using gift cards and scanners for “cut-and-paste” jobs, said TTC
investigative services Staff Sgt. Mark Russell, who has been tracking
counterfeits since the late 1990s.
One or two local operations
are now using real card printers and foreign-made holograms, he said,
adding the size of these operations could be anything from a bedroom to
an industrial space. “It’s more a single large-scale operation than it
is all these mom-and-pop operations,” Russell said.
Last year
there were 615 fake Metropass reports — a figure that represents
incidents, not passes. There were 492 the year before.
“A loose
estimate is that roughly 10 per cent of what’s out there comes across my
desk,” Russell said, pegging Metropass fraud costs at around $750,000
to $800,000 last year.
The TTC began using holograms in the summer of 2009 as a way to halt fraud. It worked, at first.
Russell
said it took about two years before realistic fakes started showing up,
going on sale a few days after real ones would go on sale for $128.50.
The fake passes were often found at stations near university and college
campuses.
With the promise of Presto replacing all but cash
fares by 2016, counterfeiting may be an issue only until then, since the
company claims the electronic payment chip technology can’t be
duplicated and is as secure as a bank card.
For now, fake
Metropasses are harder to catch than tokens, since they can remain
behind plastic in a wallet for an entire month. Spotting a fake
Metropass often falls to TTC operators, who over time have seen enough
passes that they can spot a slight discoloration, off
texture,Comprehensive Wi-Fi and RFID tag by Aeroscout to accurately locate and track any asset or person. blurry text or misshapen hologram, Russell said.
Counterfeit
tokens are sorted electronically once they’re paid into the system. At
first glance, they look the same as regular ones made of two types of
metal, but they can be discoloured and have misshapen logos and
lettering.
Annual losses from fake tokens have hovered above $1
million since 2009. More than 300,000 fake tokens were found last year,
Russell said, noting that’s about 0.3 per cent of all tokens collected.
Russell
said he believes they’re being made in China, based in part on past
experience. Two men were arrested in 2010 after a delivery of more than
3,The USB flash drives wholesale is our flagship product.000 counterfeit tokens from China was intercepted.
“It’s
such a common go-to place for this type of thing . . . there’s
similarities in distribution and mentality, whether it’s counterfeit
Gucci bags and designer whatever,” Russell said, adding he believes
holograms used on fake passes could also be made there.
Sometimes police alert Russell to fakes.Wear a whimsical Disney ear cap
straight from the Disney Theme Parks! One afternoon last week, for
example, he was informed that someone had been picked up at a Walmart
carrying five fake passes.
"In almost all cases, your
transaction will go through," said Eric Zahren, special agent in charge
at the Pittsburgh field office for the U.S. Secret Service. "Everything
will seem fine, but that doesn't mean your data wasn't stolen."
Criminals
use the data from the magnetic stripe, along with personal
identification numbers captured by tiny hidden cameras, to make
counterfeit cards and drain people's accounts or run up big credit card
bills.
It's a growing problem aided by increasingly
sophisticated equipment that thieves place over legitimate card readers
making it hard for customers to detect any tampering.
"It's a crime that's on the upswing nationally, and we've seen our share here in the Pittsburgh region," Mr. Zahren said.
Big
payoffs are the main attraction. While bank heists net an average of
$3,000 to $4,000, a single card skimmer averages 10 times that amount,
or some $30,000 to $40,000, said Doug Johnson, vice president of risk
management policy at the American Bankers Association in Washington,
D.C.
The pirated card data are stored on the skimmers, which
thieves later retrieve, or it's transmitted wirelessly to another
location.Application can be conducted with the local designated IC card producers.
The devices are custom made to match individual machines so they are virtually undetectable.
"They look like they are part of the machine," Mr. Johnson said.
Automated
teller machines and gas pumps are favorite spots for card skimmers
because of the high volume of transactions and because thieves using
glue or tape can attach the devices unnoticed.
Other targets
include self-checkout aisles at supermarkets and other stores. At
restaurants, servers may use handheld skimmers in back rooms after
customers hand over their cards to pay the bill.
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